Frequently Asked Questions

Answers to common questions about oCore, from installation to troubleshooting.

Find quick answers to common questions about oCore. For detailed information, follow the links to the relevant documentation pages.

General

Installation

Servers

Instances

Security

Backups

Troubleshooting

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oCore vs Manual Self-Hosting

Compare oCore's automated management platform with running Odoo manually on your own servers.

Changelog

Version history and release notes for oCore.

Frequently Asked Questions

General

What is oCore?

How is oCore priced?

What Odoo versions does oCore support?

Does oCore require an Odoo Enterprise subscription?

How does oCore differ from Odoo.sh?

Installation

What are the system requirements?

Is Docker required?

Does oCore support Kubernetes?

Can I install oCore on a shared hosting plan?

Which cloud providers work with oCore?

Servers

How do I connect a server to oCore?

What SSH key types are supported?

What does the oCore agent do?

How many servers can oCore manage?

Instances

How many Odoo instances can I run per server?

Can I set resource limits per instance?

How do I install custom Odoo modules?

Can I use pip or apt packages?

Security

How is data encrypted?

Does oCore support two-factor authentication (2FA)?

Is there audit logging?

How are SSH keys stored?

Backups

How often can I schedule backups?

Where are backups stored?

How do I restore from a backup?

What is included in a backup?

Troubleshooting

Server shows 'Offline' status

Deployment fails with 'Git clone error'

Odoo instance shows 'Error' status

Backups fail with 'Connection refused'

High memory usage on server

Cannot access the dashboard

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